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Laura
Goodman Deputy
Chief
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Laura
Goodman Deputy
Chief
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Employment
History
Brooklyn
Center Police Department
Brooklyn Center, MN
Deputy
Chief of Police
2003—2005
Perform
administrative and responsible managerial police work involving the protection
and safety of the community through prevention and control of crime, preserving
peace, regulating traffic, and providing emergency services.
Scope
of authority
1.
Report
directly to the Chief of Police
2.
Lead a
staff of 65 (45 sworn and 20 civilian employees)
3.
Manage a
budget of 5,500,000
Accomplishments:
1.
Developed
significant working relationships with Liberian, Latino & Hmong communities.
2.
Implemented
Automated Pawn System.
3.
Created
and implemented the Brookdale Police Substation.
4.
Developed
policies and procedure. (domestic
abuse, data practices, others.)
State
of Minnesota, Office of Crime Victim's Ombudsman
St. Paul, MN
Ombudsman/Commissioner
1992—2003
Administrate
the Office that is statutorily authorized to investigate complaints that
citizens bring against criminal justice agencies and victim assistance programs
and issue Findings and Recommendations when a complaint is found to be
justified.
Scope of authority
·
Report directly to the Governor of the State of Minnesota.
·
Lead a staff of five investigators, one office manager, one Deputy
Ombudsman and a variety of interns and volunteer staff.
·
Manage a biennial budget of $850,000.
·
Testify biennially to the legislature.
Accomplishments:
1
Developed and implemented Strategic
Planning to guide the agency’s mission.
2
Created Performance Measures
to provide program accountability to constituents and legislators.
3
Increased funding and
policy changes through legislative initiatives.
4
Developed case management
and operational procedures to improve
the overall efficiency and effectiveness of the office.
5
Prepared, managed and controlled the budget and other resources for the agency.
6
Improved visibility of and responsiveness to the Office.
Minneapolis Police Department
Minneapolis, MN
Police Sergeant/Acting Lieutenant
1989--1992
Investigated violent crimes, provided
supervision of an eleven person unit, assigned cases, reviewed cases, worked
collaboratively with prosecuting attorneys to petition for charges, testified in
court, and represented the police department in community meetings.
Accomplishments:
1
Investigated
complex, high profile cases of physical and sexual abuse of children and other crimes
against persons.
2
Awarded Officer of the Year
by the Minnesota Association of Women Police, the International Association of
Women Police, and nominated for the International Association of Chief's of
Police Officer of the Year Award by Chief John Laux.
3
Established, ran and provided oversight of an internship program to assist with increasing caseloads which freed
investigators to accomplish more complex tasks.
4
Appointed
Acting Lieutenant (During my 3 ½
year tenure, I was in charge of a 12 person investigative unit during absences
of the Lieutenant and during a six month period when the unit did not have an
assigned Lieutenant).
Minneapolis Police Department
Minneapolis, MN
Police Officer/Undercover Officer
1985—1989
Worked uniformed patrol carrying out traffic
control, and misdemeanor, gross misdemeanor, and felony arrests. Worked
undercover details in vice, decoy, narcotics, and special investigations and
provided security for several anti-war and other volatile demonstrations of
civil unrest.
Accomplishments:
1
Operated as an undercover
officer effecting narcotics, vice, and alcohol related arrests.
(I was assigned to this detail exclusively for approximately 1-½ years).
2
Acted as a victim decoy
resulting in proactive street activity resulting in numerous arrests (i.e. 6-20
per shift).
3
Provided security during several anti-war demonstrations (University of Minnesota, Honeywell, etc.)
4
Assigned to uniformed patrol
where my statistics were consistently above average.
(i.e. traffic enforcement, misdemeanor, gross misdemeanor and felony
arrests, community service and self-initiated street contacts).
Ramsey County Sheriff's Department
St. Paul, MN
Deputy Sheriff
1981--1984
Worked as a detention deputy, managing
prisoners safely and effectively, preventing escapes, providing security for
visitors, administrating policies, providing community education and training,
and occasionally working special street details, such as security for special
Day events.
Accomplishments:
1
Managed
prisoners in my care safely and effectively.
2
Cultivated confidential
reliable informants who provided information during a major homicide trial.
3
Encouraged the department to correct policies and procedures that were discriminatory to women employees.
This resulted in policy changes that allowed women to be trained and work in
positions previously entrusted only to men.
St. Mary's Hospital and Rehabilitation Center
Minneapolis, MN
Security Investigator
1980--1981
Investigated crimes occurring on hospital
property including drug thefts and abuse, escapes from locked units, and other
employee thefts, collaborated with local police to effect arrests, provided
education and training to staff, and developed policies and procedures to ensure
a safer, more productive work environment.
Accomplishments
1
Developed and executed a sexual
harassment policy and procedure for investigating and resolving complaints.
2
Successfully planned, implemented, and resolved by arrest several
(15-20) significant investigations
including those involving drug theft, employee theft, and employee drug use.
3
Instructed
20-30 employees quarterly or as requested on
self-defense Techniques and
other personal security issues
Special
Skills
Leadership
(principled, credible, honest, forward thinking and ethical)
Communication
(effective listener, speaker, writer, team member and diplomat)
Creative Problem
Solving and Conflict Resolution
Third party
intervention techniques, facilitation, and mediation
Policy development
and implementation
Strategic Planning
and Performance Measurement
Legislative
procedures
Interviewing and
Interrogation Skills
Investigative
Skills (managing and coordinating both large and small scale projects)
Training (design,
instruction, curriculum, evaluation and presentation)
Media Relations (Press conferences,
broadcast and print media interviews, etc.)
Specialized
Training
Critical Incident
Management Command Post
Criminal
Intelligence—Information Gathering and Sharing
Weapons of Mass
Destruction
Minnesota Incident
Management System (MIMS)
Information
Resources Project Management/Planning
Police Leadership
(Minnesota Chief’s of Police Association)
Seven Habits of
Highly Effective People
Communication
Ethics
BCA Police
Leadership Course
Performance
Measurement
Creative Problem
Solving
Auditing Agencies
for Recruiting and Retention
Police Ethics
Performance
Management
Effective
Facilitation & Mediation
Reid Technique of
Interviewing and Interrogation
FBI Violent Crime
Analysis
Education
B.A.,
Organizational
Communication
1996
Metropolitan
University
A.A.,
Law
Enforcement
1979
Normandale
Community College
Licenses
Minnesota
State Peace Officers Standards and Training (POST) license No. 7923
Minnesota
State Driver’s License, Class D, Motorcycle Endorsement No. G-355-488-497-736
Awards
Lifetime
Achievement Award—Awarded
by the National Center for Women and Policing (April 2004)
Laura Goodman Day—Awarded
by Mayor Randy Kelly (June 2, 2003)
Certificate
of Commendation—Awarded by Governor Jesse Ventura (December
Excellent
Achievement—Awarded by the National Center for Women and Policing
Certificate of Commendation—Awarded
by Governor Arne Carlson (December,
Certificate of Appreciation—Awarded
by US Department of Justice (April 1997)
Excellence in Supervision--Awarded
by the Minnesota Department of Public Safety
Award of Merit--Awarded
by the Minneapolis Police Department (November, 1992)
Officer of the Year--Awarded
by the International Association of Women Police
Recognition Award--Awarded
by Minneapolis City Council (May, 1991)
Officer of the Year--Awarded
by the Minnesota Association of Women Police (April,
Chief's Award of Merit--Awarded
by the Minneapolis Police Department (April,
Commendation Award--Awarded
by the Minneapolis Police Department (April,
Affiliations
International
Association of Women Police, Board of Trustees
Chair
(elected)
International
Association of Women Police (IAWP)
Immediate
Past President (elected)
National Center for
Women and Policing
Advisory
Board Member (appointed)
United States
Ombudsman Association
Past
Vice President (elected)
Minnesota State
Restorative Justice Advisory Board
Past
Board Member (appointed by Director)
Minnesota State
Supreme Court/Committee on Racial Fairness
Past
Member (Appointed by Supreme Court)
Minnesota State
Ombudsman Roundtable
Past
Member—Co-Chair (elected)
Upper Midwest
Community Oriented Policing Institute
Past
Board Member (elected)
Minnesota
Association of Women Police (MAWP)
Member--Past
Vice President (elected)
Report
Contributions
·
Community
Notification Model Policy, Minnesota Board of Peace Officer Standards and Training
(1997);
·
Guaranteeing
Victim Rights: Experiences in Three State, Department of Justice Programs:
Office for Victims of Crime (1998);
·
Victims
Rights compliance Implementation Guide, National Criminal Justice Association
(1998);
·
Report
to Legislature, The Working Group on Restitution (1998);
·
Strengthening
Police Community Relationships, U.S. Department of Justice (1999);
·
Building
Accountability into Police Operations, U.S. Department of Justice (1999).
·
Report
to Legislature, The Working Group on Juvenile Prostitution (2000);
·
Recruiting
and Retaining Women: A Self-Assessment Guide for Law Enforcement,
National Center for Women & Policing (2000);
·
Gender
and Racial Fairness in the Courtroom, Minnesota State Supreme Court (2000);
Career
Achievements (Past twelve years)
·
Invited
to San Diego, California to be the
key note speaker on Leadership for the National Crime Lab Directors Association.
(November 2004)
·
Invited
to Boston, Massachusetts to speak at
the Sheriff’s Leadership Conference. (October
2004)
·
Invited
to San Jose, Costa Rica to
participate in the General Assembly of the Commission on Human Rights for the
Americas. (March 2003)
·
Invited
to Canberra, Australia (International
Policing Conference) to present information regarding crime victim rights and
remedies. (October 2002)
·
Invited
to Beirut, Lebanon to act as a
consultant to the National Government of Lebanon regarding ombudsman offices and
issues. (June 2002.)
·
Elected
Chair of the International Association of Women Police, Board of Trustees.
(September 2001)
·
Invited
by the Minnesota Public Radio Civic Journalism Initiative, the Institute on
Criminal Justice and the Minnesota Journalism Center to participate in a special
summit entitled, Is There Racial Bias in
the Minnesota Criminal Justice System? (June 2001)
·
Elected
Vice President of the United States Ombudsman Association.
(June 2001)
·
Invited
to Abu Dhabi, UAE to train women
police officers on community policing at the Women’s Police Academy. (May
2001)
·
Invited
to Palm Springs, California to
present training at the National Center for Women and Policing Leadership
Conference on Redesigning Law Enforcement
Internal Affairs. (April 2001)
·
Invited
to Abu Dhabi, UAE, to speak and
present papers at the International Conference on Community Policing.
(February 2001)
·
Invited
to Toronto, Canada to host the
International Association of Women Police Training Conference and chair business
meetings. (September 2000)
·
Invited
to Stockholm, Sweden European Network
of Policewomen training conference to speak regarding the future of law
enforcement internationally. (September
2000)
·
Invited
to San Francisco, California to
present training on the Pre-conference for New Ombudsman at the North American
Ombudsman Conference. (June 2000)
·
Appointed
by Attorney General Janet Reno to a national focus group on police-community
relations. (November 1999)
·
Invited
to Philadelphia, Pennsylvania to host
the International Association of Women Police Training Conference and chair
business meetings. (October 1999)
·
Established
four new regions and appointed representatives for the International Association
of Women Police to encourage member representation and participation in Africa,
the Near and Middle East, Australia, Asia, & Central America and neighboring
countries/islands.
·
Appointed
by Attorney General Janet Reno to a national panel on police brutality and
increasing diversity in police agencies. (June/1999)
·
Invited
to Brussels, Belgium, European
Network of Police Women training conference to share ideas for the future of
policing internationally.
·
Invited
to Sharjah, UAE, to meet with police
commanders to discuss the future of women and policing in the Arab world.
(March 1999)
·
Invited
to Abu Dhabi, UAE to speak and
present papers at the International Conference on Police Science.
(March 1999)
·
Invited
to Sharjah, UAE, to speak and present
papers at the International Conference on Police Science.
(December 1998)
·
Appointed
to Advisory Board of the National Center for Women and Policing. (October 1998)
·
Elected
President of the International Association of Women Police. (October 1998)
·
Invited
to Detroit, Michigan to the United
States Ombudsman Conference to present information regarding managing conflict
within your organization. (September
1998)
·
Invited
to Washington D.C. to participate in
the National Criminal Justice Association and U.S. Department of Justice, Office
for Victims of Crime working group to develop a victim rights compliance
implementation guide. (July 1998)
·
Invited
to Portland, Oregon to the United
States Ombudsman Conference to present training on Creative Problem Solving and Advanced Investigation Techniques. (May
1998)
·
Re-appointed
by the new Governor of the State of Minnesota to the position of Ombudsman.
(June 1998)
·
Invited
to Las Vegas, Nevada to the National
Center for Women and Policing Conference to present training on victim rights
issues. (April 1998)
·
Successfully
petitioned for substantive changes in the empowering legislation of the Office
of Crime Victims Ombudsman. (1997)
·
Invited
to participate in national Police Think
Tank forum to discuss the future of policing.
·
Selected
to train the Russian Federation of
Ombudsmen. (1995)
·
Appointed
to the Minnesota State Supreme Court
Racial Bias in the Courtroom, Implementation Committee.
((Beginning in 1994 and re-appointed through 2003)
·
Invited
to participate in the first North American ombudsman leadership forum. (Chicago
1994)
·
Appointed
by the Governor of the State of Minnesota to the position of Ombudsman.
(December 1992)
Published
Articles
Ombudsman’s
Message. The Office of Crime Victims Ombudsman Biennial Report
1993-94, 1995-96, 1997-98, 1999-2000, 2001-02.
Victim
Rights and Remedies.
Sharjah, UAE International Police Sciences Conference. December 1998
Balancing
the Scales of Justice.
Minnesota Police Journal. June 2001 and Women Police Magazine.
Spring 1999.
On
the International Scene.
Women Police Magazine. Spring 1999.
Recruiting
and Retaining Women in Policing: A Proven Model for Community Oriented Policing. Abu Dhabi International Policing Conference on Community
Policing. February 2001.
Writing
your Legacy.
Women Police Magazine. Summer 2002 & The Australasian Journal.
Summer 2002.
Dr.
Lois Higgins-Grote Heritage Award.
Women Police Magazine. Fall 2002.
In Remembrance of Melissa Schmitt. Women Police Magazine. Winter 2002.
laura.goodman@comcast.net
(651) 698-7976